MASSHRIE – North Shore Career Center is looking to hire;


Assistant Director 

Primary Duties:
1. Works as part of a team with the MHNSCC in the planning of MHNSCC activities.
2. Supports the development of MHNSCC strategies and services that reflect the MHNSCC
mission, vision, and goals and serve the unique labor market needs of the area.
3. Supports the oversight of the WIOA, Youth Career Center, Wagner-Peyser programs and
other partner programs, he/she serves the job seeker staff as they implement programming
through funded contracts; provides ongoing assistance when needed for career center
managers with staff supervision, guidance, and continuous improvement in areas such as
regulatory interpretation, staff training, problem solving, partnership and program
development, and corrective action when needed.
4. Also supports the CC ED and MHNSCC in developing new and innovative strategies that
respond to the needs, interests, and capabilities of job seekers and answer the talent needs
of local companies and support the efforts of the Youth Career Center. Assists in resource
development (including grant writing) required to implement these strategies
5. Builds and supports partnerships with new and existing organizations that result in high-
quality universal services to businesses and job seekers through an integrated management
6. Supports the CC ED as the ED monitors MHNSCC performance in relation to the local
contract, the annual plan, and other contracts and grants with funders, and, when required,
contributes to regular reports to the MHNSWB and relevant committees on performance,
with specific steps to improve performance when required.
7. Supports the CC ED as the ED, through surveys, focus groups, and other mechanisms,
monitors the performance of the MHNSCC in relation to customer satisfaction.
8. Participates periodically in regional, state, and national efforts to address workforce
development issues specifically, or in relation to, work-related issues such as transportation
and housing options for local residents.
9. Periodically reviews staffing structure, skills needed, and compensation to ensure
organization meets the goals placed upon it.

Strong personnel management and organizational skills are required, including the ability to
work with multidisciplinary teams. This position requires extensive engagement and
relationship-building with both internal and external stakeholders such as community
organizations, non-governmental and local governmental organizations.
1. Bachelor?s degree in administration, public policy, education, or related fields required;
master?s degree preferred.
2. Strong knowledge of federal and state workforce development laws, policies, directives,
and other related regulations and practices and the ability to interpret them.
3. Demonstrated capacity to use sound judgement in managing complex and varied
programs and challenges in a fast-paced and changing environment
4. Deep knowledge of Career Center initiatives and systems.
5. Deep knowledge and experience with spreadsheets including; creating, monitoring,
analyzing and balancing data
6. Knowledge of, and experience with, successful corporate talent development practices.
7. Extensive knowledge of, and experience with, successful training and job placement
services for workers seeking employment and/or career changes.
8. Demonstrated proficiency in managing grants from multiple funding sources.
9. Proficiency in working with budgets and established performance standards.
10. Demonstrated experience successfully supervising, mentoring, and professionally
developing direct report managers and staff.
11. Proven ability to motivate staff to continually improve performance.
12. Proven ability to work with companies and individuals with diverse workforce
development needs and to develop and implement creative solutions for these needs.
13. Commitment to uphold the MassHire values of Collaboration, Responsibility, Respect,
and Ingenuity.