MASSHIRE – North Shore Career Center is searching for a

Part-Time Career Coaching Advisor

Position Summary: (Bi-lingual English/Spanish Preferred):

The Workforce Innovation and Opportunity Act (WIOA) Part-time Career Coaching Advisor
will perform case management functions and other tasks associated with the recruitment,
assessment, and placement of eligible customers. The WIOA Part-time Career Coaching
Advisor will provide comprehensive career coaching services to employed and unemployed
individuals by way of assisting our full-time team of Career Coaching Advisors.
The Part-time Career Coaching Advisor will assist customers to develop a plan of action to
reenter the labor force by advising and educating customers about various occupational
training programs. Through personal consultations both in-person and virtual, this advisor
will assist candidates in identifying and aligning their specific aptitudes, interests, and skills
to pursue suitable employment opportunities.

Essential Qualifications:
• Ensure that all program compliance measures are met as defined in the WIOA legislation
and performance standards
• Strong knowledge/understanding of case management and counseling
• Being able to form meaningful connections and deliver outstanding coaching and advice
to Career Center customers with diverse backgrounds is essential
• Must possess both creative and critical thinking skills
• Effective listening and problem-solving skills
• Ability to interpret complex laws, rules, and regulations is necessary
• Job search, resume writing, interviewing, and professional soft skills
• Working with individuals from underserved populations
• Demonstrated experience in counseling, human resources, social services, education,
employment counseling, or a related field
• Bi-lingual English/Spanish preferred

The Part-time Career Coaching Advisor (CCA)…
• Will assist grant and program CCAs to enroll, develop goals, monitor progress, and
provide follow-up for all participants in WIOA programs including WIOA, manufacturing,
healthcare, and apprenticeships
• Will be responsible for a variety of workforce development activities including
recruitment, intake, assessment, eligibility determination, case management,
enrollment, counseling, education/employment placement, and follow-up of program
participants as well as making referrals to other community service agencies as needed
• Will assist students in overcoming barriers to success by connecting them to supportive
services with local area partners and in the North Shore region, including the services of
the MassHire-North Shore Career (MHNSCC) and MassHire-North Shore Workforce
Board (MHNSWB) as appropriate
• Will assist workforce and/or academic programs for WIOA participants, interact with
workforce and training vendors and partners, support initiatives identified by the
MHNSWB and assist the WIOA Program Manager in all WIOA-related matters

Part-time Career Coaching Advisor

• Will be proficient in (or be able to learn) the administration of assessment tools
including Transitional Occupational Relationship Quotient (TORQ), O*NET, and other
tools and resources as needed
• May be required to perform other services as required
• Will work in an integrated office environment with colleagues from Commonwealth of
Massachusetts Division of Career Services
Education and/or Experience:
• Bachelor’s degree with two years of work experience in employment and training or a
combination of an Associate Degree and (three or more) years of related
employment/occupational counseling experience.
• Experience working with a diverse customer base from multiple community
organizations and with individual career center customers
Physical Demands:
While performing the duties of this job, the employee is required to sit for long periods of time,
reach with hands and arms, talk and hear.
Organizational Relationship:

Reports to the Deputy Director, Grant Manager, or the Career Coaching Lead of the MassHire-
North Shore Career Center

Days and Hours:
19.0 hours per week/days TBD
The Masshire-North Shore Career Center is an open-floor work space and currently has a hybrid
schedule. Some travel, evening work and possible Saturday work may be required, earned time
off is available.
$25.00 per hour
Benefits are not provided for part-time positions

To be considered for this position, please send a resume to Sandra Efstratiou: 

Collaboration – Power of partnership and streamlined integration of services to achieve
effective and timely results for our Masshire-North Shore Career Center customers
Respect – Commit to understanding and valuing the diverse and unique requirements and
professional goals of the businesses and people we serve
Reliability – Create trust and reliability by consistently delivering high-quality professional
services at each location and at every interaction
Ingenuity – Leverage flexibility, expertise, and knowledge to successfully meet our mission,
regardless of new challenges and circumstances that may arise